instructions for solving this problem:

1. join the official Discord channel

   • https://discord.com/invite/fracturedonline
     player-help https://discord.com/channels/331441131365728256/331447306224271362
     bug-reports https://discord.com/channels/331441131365728256/775798851285811210

2. on the channel #bug-reports or #player-help report the problem and your ID.

   • "Greetings! can't login. my character ID 00001 . pls help and thank you!"

3 expect. you will be informed by the project staff about the correction

Greetings!

there was a game with an error - communication problems. after a couple of minutes, the problem did not disappear and I closed the game. all subsequent times on the screen. after an hour still can not play

• for the sake of interest created another hero on the same account - the mistake is the same :S

With respect and hope for help